Shipping policy
Made to order
Every product is printed individually after you order it. Production usually takes 2–5 business days after successful payment. Shipping time is added to this.
Shipping countries and costs
We ship worldwide to all countries offered in the checkout. Shipping is currently free of charge. Any shipping costs will always be shown in the cart and in the checkout before you place your order.
We currently do not ship to Austria, Germany or other EU member states.
Delivery time
The estimated delivery time for your country is shown in the table below and in the checkout. Orders with several items may be produced at different locations and arrive in separate parcels. You will not be charged extra for this.
| Destination | Production | Shipping | Estimated delivery in total |
|---|---|---|---|
| Switzerland | 2–5 business days | 2–6 business days | 4–11 business days |
| Other European countries (e.g. Norway, Iceland, Liechtenstein, Serbia) | 2–5 business days | 2–15 business days | 4–20 business days |
| USA | 2–5 business days | 3–4 business days | 5–9 business days |
| Canada and all other countries | 2–5 business days | 5–20 business days | 7–25 business days |
All delivery times are estimates provided by our production partner and are not guaranteed.
Tracking
As soon as your order has shipped, you will receive an email with a tracking link.
Customs and import fees
Deliveries within the EU are free of customs duties. For deliveries to countries outside the EU, customs duties, import taxes or fees may be charged by the authorities of the destination country and are payable by the recipient, unless stated otherwise in the checkout.
Incorrect address
Please check your shipping address carefully. If a parcel is returned to us because of an incorrect or incomplete address provided by you, we will contact you to arrange a new delivery; the costs of the new shipment are borne by you.
Payment
You can pay by credit or debit card, Apple Pay, Google Pay, Shop Pay, PayPal or Klarna. The payment methods available for your country are shown in the checkout. Your payment is processed securely by the respective payment provider; we do not store your full card details.
Prices for deliveries within the EU include the applicable statutory VAT.